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TERMS & CONDITIONS

Welcome to Heal and Chill Massage. By scheduling an appointment with us, you agree to the following terms and conditions:

1. Appointment Booking:

  • All appointments must be scheduled in advance through our website, phone, or email.

  • We offer mobile massage services to individuals in their place of residence as well as businesses/office locations for chair massages for staff and employees. Availability may vary based on location and therapist availability.

2. Payment and Fees:

  • Payment is due at the time of service. Our rates are $80 for an hour massage and $120 for a 90-minute massage. Chair massages for employees are available hourly starting at $320 for 2 hours.

  • Additional fees may apply for travel outside of our standard service area or for specialized services.

3. Cancellation and Rescheduling:

  • Clients must provide at least 24 hours' notice for cancellations or rescheduling of appointments.

  • Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.

  • No-show appointments will be charged the full amount of the scheduled service.

4. Client Responsibilities:

  • Clients are responsible for providing a suitable and safe environment for the massage therapy session to take place.

  • Clients must disclose any medical conditions, allergies, or injuries to the therapist before the session begins.

  • Clients agree to treat the therapist with respect and refrain from any inappropriate behavior during the session.

5. Liability and Disclaimer:

  • [Your Business Name]'s Mobile Massage Therapy is not liable for any injuries or damages that may occur as a result of the massage therapy session, except in cases of negligence.

  • Clients acknowledge that massage therapy is not a substitute for medical treatment and should not be used as such.

6. Confidentiality:

  • We respect your privacy and will protect the confidentiality of your personal information and health history.

  • Client records and information will be kept secure and will not be shared with third parties without your consent, except as required by law.

7. Referral Program and Gift Cards:

  • Referral program rewards and gift cards are subject to their respective terms and conditions, as outlined at the time of issuance.

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