TERMS & CONDITIONS
Welcome to Heal and Chill Massage. By scheduling an appointment with us, you agree to the following terms and conditions:
1. Appointment Booking:
-
All appointments must be scheduled in advance through our website, phone, or email.
-
We offer mobile massage services to individuals in their place of residence as well as businesses/office locations for chair massages for staff and employees. Availability may vary based on location and therapist availability.
2. Payment and Fees:
-
Payment is due at the time of service. Our rates are $80 for an hour massage and $120 for a 90-minute massage. Chair massages for employees are available hourly starting at $320 for 2 hours.
-
Additional fees may apply for travel outside of our standard service area or for specialized services.
3. Cancellation and Rescheduling:
-
Clients must provide at least 24 hours' notice for cancellations or rescheduling of appointments.
-
Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.
-
No-show appointments will be charged the full amount of the scheduled service.
4. Client Responsibilities:
-
Clients are responsible for providing a suitable and safe environment for the massage therapy session to take place.
-
Clients must disclose any medical conditions, allergies, or injuries to the therapist before the session begins.
-
Clients agree to treat the therapist with respect and refrain from any inappropriate behavior during the session.
5. Liability and Disclaimer:
-
[Your Business Name]'s Mobile Massage Therapy is not liable for any injuries or damages that may occur as a result of the massage therapy session, except in cases of negligence.
-
Clients acknowledge that massage therapy is not a substitute for medical treatment and should not be used as such.
6. Confidentiality:
-
We respect your privacy and will protect the confidentiality of your personal information and health history.
-
Client records and information will be kept secure and will not be shared with third parties without your consent, except as required by law.
7. Referral Program and Gift Cards:
-
Referral program rewards and gift cards are subject to their respective terms and conditions, as outlined at the time of issuance.