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PRIVACY POLICY

This Privacy Policy describes how Heal and Chill collects, uses, and protects the personal information of our clients. By booking an appointment with us, you consent to the terms outlined in this policy.

1. Information We Collect:

  • We may collect personal information such as your name, contact details (phone number, email address), and home or office address for scheduling and providing massage therapy services.

  • We may also collect health-related information, including medical conditions or injuries, to ensure the safety and effectiveness of our services.

2. How We Use Your Information:

  • We use your personal information to schedule appointments, provide massage therapy services, and communicate with you regarding your appointments.

  • Health-related information is used to tailor our massage therapy sessions to your specific needs and ensure your safety during the session.

 

3. Data Security:

  • We are committed to protecting the security of your personal information and have implemented appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

  • Your personal information is stored securely and accessed only by authorized personnel who need the information to perform their duties.

4. Data Retention:

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • After the retention period, we will securely delete or anonymize your personal information in accordance with our data retention policies.

5. Sharing of Information:

  • We do not sell, trade, or rent your personal information to third parties for marketing purposes.

  • We may share your personal information with trusted third-party service providers who assist us in providing our services, such as payment processors or scheduling platforms. These service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality of your information.

6. Your Rights:

  • You have the right to access, correct, update, or delete your personal information held by us. If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

  • You also have the right to withdraw your consent to the processing of your personal information at any time, subject to legal or contractual restrictions.

7. Changes to This Privacy Policy:

  • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

  • We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

By booking an appointment with Heal and Chill Massage, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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